Contact iSwimband

iSwimband is a small, independent, ad-supported site — there is no support desk standing by, but a real person reads what comes in to support@iswimband.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the swim pace calculator, SWOLF calculator, distance and lap counter, calorie calculator, interval set builder, or yard-to-meter converter— and the numbers you entered); a calculator or feature you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the Swimming Museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If your question is really about a health condition, an injury, or whether it is safe for you to swim a particular session, a doctor or a qualified coach or swim instructor will give a far better answer than this site can; iSwimband’s tools produce general estimates, not coaching or medical advice, and the site is not affiliated with any swim federation, club, or equipment brand.

Before writing in about a tool result, it can help to double-check what you entered — the distance unit (metres versus yards), the pool length, and the time fields are the most common source of a surprising answer. If it still looks wrong after that, that’s exactly the kind of message worth sending.